{"id":1195,"date":"2024-11-21T15:14:04","date_gmt":"2024-11-21T07:14:04","guid":{"rendered":"http:\/\/gode.fun\/?page_id=1195"},"modified":"2026-01-22T10:56:27","modified_gmt":"2026-01-22T02:56:27","slug":"faq","status":"publish","type":"page","link":"https:\/\/chinagode.com\/es\/faq\/","title":{"rendered":"PREGUNTAS FRECUENTES"},"content":{"rendered":"<style>.kb-row-layout-id1195_ffc8b6-a5 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1195_ffc8b6-a5 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1195_ffc8b6-a5 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-none, 0rem );padding-top:0px;padding-bottom:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1195_ffc8b6-a5 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1195_ffc8b6-a5 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1195_ffc8b6-a5 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1195_ffc8b6-a5 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column1195_aa6c36-46 > .kt-inside-inner-col,.kadence-column1195_aa6c36-46 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1195_aa6c36-46 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1195_aa6c36-46 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1195_aa6c36-46 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1195_aa6c36-46 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1195_aa6c36-46{position:relative;}@media all and (max-width: 1024px){.kadence-column1195_aa6c36-46 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1195_aa6c36-46 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}.kadence-column1195_aa6c36-46 {    position: relative;}.kadence-column1195_aa6c36-46 figure{    margin: 0 !important;}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1195_aa6c36-46\"><div class=\"kt-inside-inner-col\"><style>.kb-image1195_06c830-cb .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image1195_06c830-cb size-full\"><img decoding=\"async\" width=\"1920\" height=\"500\" src=\"https:\/\/chinagode.com\/wp-content\/uploads\/2026\/01\/faq-banner.webp\" alt=\"\" class=\"kb-img wp-image-16950\" srcset=\"https:\/\/chinagode.com\/wp-content\/uploads\/2026\/01\/faq-banner.webp 1920w, https:\/\/chinagode.com\/wp-content\/uploads\/2026\/01\/faq-banner-768x200.webp 768w, https:\/\/chinagode.com\/wp-content\/uploads\/2026\/01\/faq-banner-1536x400.webp 1536w, https:\/\/chinagode.com\/wp-content\/uploads\/2026\/01\/faq-banner-18x5.webp 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n\n\n\n<div class=\"archive-common-cont\"><h1>PREGUNTAS FRECUENTES<\/h1><p class=\"subtitle\">Aqu\u00ed encontrar\u00e1 respuesta a todas sus preguntas<\/p><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id1195_c1be0a-09 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1195_c1be0a-09 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1195_c1be0a-09 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1400px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1195_c1be0a-09 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1195_c1be0a-09 > .kt-row-column-wrap{padding-right:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xxs, 0.5rem);grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1195_c1be0a-09 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1195_c1be0a-09 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1195_57b139-09 > .kt-inside-inner-col,.kadence-column1195_57b139-09 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1195_57b139-09 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1195_57b139-09 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1195_57b139-09 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1195_57b139-09 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1195_57b139-09{position:relative;}@media all and (max-width: 1024px){.kadence-column1195_57b139-09 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1195_57b139-09 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1195_57b139-09\"><div class=\"kt-inside-inner-col\"><nav id=\"kadence-breadcrumbs\" aria-label=\"Migas de pan\"  class=\"kadence-breadcrumbs\"><div class=\"kadence-breadcrumb-container\"><span><a href=\"https:\/\/chinagode.com\/es\/\" title=\"Inicio\" itemprop=\"url\" class=\"kadence-bc-home kadence-bc-home-icon\" ><span><span class=\"kadence-svg-iconset svg-baseline\"><svg aria-hidden=\"true\" class=\"kadence-svg-icon kadence-home-svg\" fill=\"currentColor\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\"><title>Inicio<\/title><path d=\"M9.984 20.016h-4.969v-8.016h-3l9.984-9 9.984 9h-3v8.016h-4.969v-6h-4.031v6z\"><\/path>\n\t\t\t\t<\/svg><\/span><\/span><\/a><\/span> <span class=\"bc-delimiter\">\/<\/span> <span class=\"kadence-bread-current\">PREGUNTAS FRECUENTES<\/span><\/div><\/nav>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id1195_c9d78e-77 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1195_c9d78e-77 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1195_c9d78e-77 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1400px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-3xl, 6.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1195_c9d78e-77 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1195_c9d78e-77 > .kt-row-column-wrap{padding-right:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-md, 2rem);padding-left:var(--global-kb-spacing-xxs, 0.5rem);grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1195_c9d78e-77 > .kt-row-column-wrap{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xxs, 0.5rem);grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1195_c9d78e-77 alignnone has-theme-palette9-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1195_bebc75-38 > .kt-inside-inner-col,.kadence-column1195_bebc75-38 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1195_bebc75-38 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1195_bebc75-38 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1195_bebc75-38 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1195_bebc75-38 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1195_bebc75-38{position:relative;}@media all and (max-width: 1024px){.kadence-column1195_bebc75-38 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1195_bebc75-38 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1195_bebc75-38\"><div class=\"kt-inside-inner-col\"><style>.kt-accordion-id1195_05d4ee-9a .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:10px;}.kt-accordion-id1195_05d4ee-9a .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;background:#ffffff;padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id1195_05d4ee-9a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:0px solid var(--global-palette1, #3182CE);border-right:0px solid var(--global-palette1, #3182CE);border-bottom:0px solid var(--global-palette1, #3182CE);border-left:0px solid var(--global-palette1, #3182CE);border-top-left-radius:6px;border-top-right-radius:6px;border-bottom-right-radius:6px;border-bottom-left-radius:6px;background:var(--global-palette9, #ffffff);font-size:16px;font-family:Poppins;font-weight:500;color:var(--global-palette2, #2B6CB0);padding-top:14px;padding-right:16px;padding-bottom:14px;padding-left:16px;}.kt-accordion-id1195_05d4ee-9a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id1195_05d4ee-9a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette2, #2B6CB0);}.kt-accordion-id1195_05d4ee-9a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:var(--global-palette2, #2B6CB0);}.kt-accordion-id1195_05d4ee-9a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id1195_05d4ee-9a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette9, #ffffff);}.kt-accordion-id1195_05d4ee-9a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id1195_05d4ee-9a .kt-blocks-accordion-header:focus-visible{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id1195_05d4ee-9a .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id1195_05d4ee-9a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:var(--global-palette1, #3182CE);border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}.kt-accordion-id1195_05d4ee-9a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id1195_05d4ee-9a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette1, #3182CE);}.kt-accordion-id1195_05d4ee-9a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:var(--global-palette1, #3182CE);}@media all and (max-width: 1024px){.kt-accordion-id1195_05d4ee-9a .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id1195_05d4ee-9a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:0px solid var(--global-palette1, #3182CE);border-right:0px solid var(--global-palette1, #3182CE);border-bottom:0px solid var(--global-palette1, #3182CE);border-left:0px solid var(--global-palette1, #3182CE);font-size:14px;}}@media all and (max-width: 1024px){.kt-accordion-id1195_05d4ee-9a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id1195_05d4ee-9a .kt-blocks-accordion-header:focus-visible{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id1195_05d4ee-9a .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id1195_05d4ee-9a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id1195_05d4ee-9a .kt-accordion-inner-wrap{display:block;}.kt-accordion-id1195_05d4ee-9a .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:10px;}.kt-accordion-id1195_05d4ee-9a .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}.kt-accordion-id1195_05d4ee-9a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:0px solid var(--global-palette1, #3182CE);border-right:0px solid var(--global-palette1, #3182CE);border-bottom:0px solid var(--global-palette1, #3182CE);border-left:0px solid var(--global-palette1, #3182CE);}.kt-accordion-id1195_05d4ee-9a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id1195_05d4ee-9a .kt-blocks-accordion-header:focus-visible{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id1195_05d4ee-9a .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id1195_05d4ee-9a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id1195_05d4ee-9a kt-accordion-has-10-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane1195_98881e-b6\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">1. \u00bfC\u00f3mo puedo ponerme en contacto con el servicio posventa de Gode para obtener asistencia m\u00e1s r\u00e1pidamente?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p style=\"font-size:0.9rem\">Consulte primero nuestros Temas de ayuda. Aqu\u00ed hemos respondido a las preguntas m\u00e1s frecuentes.<\/p>\n\n\n\n<p style=\"font-size:0.9rem\">- Si necesita m\u00e1s ayuda o desea presentar una queja, p\u00f3ngase en contacto con nosotros por correo electr\u00f3nico. Para que podamos responder a su consulta lo antes posible, facil\u00edtenos toda la informaci\u00f3n necesaria envi\u00e1ndonos un correo electr\u00f3nico en el formato que se indica a continuaci\u00f3n:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"font-size:0.9rem\">Asunto del correo electr\u00f3nico: Modelo de dispositivo<\/li>\n\n\n\n<li style=\"font-size:0.9rem\">Contenido: Descripci\u00f3n del problema y situaci\u00f3n actual<\/li>\n<\/ul>\n\n\n\n<p style=\"font-size:0.9rem\">- Nos pondremos en contacto con usted en un plazo de 3 d\u00edas laborables tras recibir su pregunta.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane1195_bff523-1f\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">2. \u00bfPuedo personalizar el producto con mi propio logotipo o envase?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p style=\"font-size:0.9rem\">S\u00ed, ofrecemos servicios OEM\/ODM. Por favor, confirme todos los detalles de dise\u00f1o y personalizaci\u00f3n con nuestro equipo de ventas antes de la producci\u00f3n en masa.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane1195_784af8-20\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">3. \u00bfExiste alg\u00fan descuento para pedidos al por mayor?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p style=\"font-size:0.9rem\">S\u00ed, las compras de gran volumen pueden beneficiarse de descuentos negociables. P\u00f3ngase en contacto con nuestro equipo de ventas para obtener un presupuesto personalizado.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane1195_4af14a-96\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">4. \u00bfD\u00f3nde puedo encontrar fichas t\u00e9cnicas y certificaciones de productos?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p style=\"font-size:0.9rem\">Puede descargar las fichas t\u00e9cnicas y los certificados de las correspondientes p\u00e1ginas de detalles de los productos en nuestro sitio web oficial, o solicitarlos directamente a nuestro equipo de ventas.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-6 kt-pane1195_6b068e-54\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">5. \u00bfCu\u00e1l es el plazo de entrega de muestras y pedidos al por mayor?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p style=\"font-size:0.9rem\">La producci\u00f3n de muestras suele tardar entre 3 y 5 d\u00edas laborables. El plazo de entrega para pedidos al por mayor oscila entre 2 y 8 semanas, en funci\u00f3n de la cantidad y las especificaciones del pedido.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-7 kt-pane1195_99097f-63\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">6. \u00bfCu\u00e1les son sus condiciones de pago?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p style=\"font-size:0.9rem\">Aceptamos T\/T, L\/C, Western Union y Trade Assurance. Otros m\u00e9todos pueden ser discutidos.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-8 kt-pane1195_8d429c-aa\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">7. \u00bfC\u00f3mo env\u00edan la mercanc\u00eda y cu\u00e1nto tarda la entrega?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p style=\"font-size:0.9rem\">Para pedidos al por mayor, solemos enviarlos por transporte mar\u00edtimo. Para muestras, se recomienda el transporte a\u00e9reo (por ejemplo, DHL, FedEx). El plazo de entrega var\u00eda seg\u00fan el destino y el m\u00e9todo de env\u00edo.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-9 kt-pane1195_fcf5cd-bf\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">8. \u00bfCu\u00e1l es su pol\u00edtica de garant\u00eda de productos?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p style=\"font-size:0.9rem\">Ofrecemos una garant\u00eda de 3 a 5 a\u00f1os, seg\u00fan el tipo de producto. Consulte la p\u00e1gina espec\u00edfica del producto o p\u00f3ngase en contacto con nuestro equipo de asistencia para obtener m\u00e1s informaci\u00f3n.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-10 kt-pane1195_40ced1-50\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">9. \u00bfQu\u00e9 debo hacer si surge alg\u00fan problema con el producto durante el periodo de garant\u00eda?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p style=\"font-size:0.9rem\">Env\u00edenos fotos o v\u00eddeos como prueba. Nuestro equipo de asistencia t\u00e9cnica le ayudar\u00e1 r\u00e1pidamente. Contamos con 12 oficinas de servicio en todo el mundo para ofrecer asistencia posventa localizada cuando sea necesario.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ Aqu\u00ed encontrar\u00e1 respuesta a todas sus preguntas<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-1195","page","type-page","status-publish","hentry"],"acf":[],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"godestore","author_link":"https:\/\/chinagode.com\/es\/author\/godestore\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/chinagode.com\/es\/wp-json\/wp\/v2\/pages\/1195","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chinagode.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chinagode.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chinagode.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chinagode.com\/es\/wp-json\/wp\/v2\/comments?post=1195"}],"version-history":[{"count":63,"href":"https:\/\/chinagode.com\/es\/wp-json\/wp\/v2\/pages\/1195\/revisions"}],"predecessor-version":[{"id":16951,"href":"https:\/\/chinagode.com\/es\/wp-json\/wp\/v2\/pages\/1195\/revisions\/16951"}],"wp:attachment":[{"href":"https:\/\/chinagode.com\/es\/wp-json\/wp\/v2\/media?parent=1195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}