FAQ

Please check our Help Topics first. We have answered the most frequently asked questions here.

· If you need further support, or wish to submit a complaint, please contact us via email. To ensure that we can respond to your inquiry ASAP, please provide us with all the necessary information by sending an email in the format below:

• Subject of email: Device model
• Content: Problem description and current status

· We will get back to you within 3 working days after receiving your question.