{"id":1195,"date":"2024-11-21T15:14:04","date_gmt":"2024-11-21T07:14:04","guid":{"rendered":"http:\/\/gode.fun\/?page_id=1195"},"modified":"2026-01-22T10:56:27","modified_gmt":"2026-01-22T02:56:27","slug":"faq","status":"publish","type":"page","link":"https:\/\/chinagode.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<style>.kb-row-layout-id1195_ffc8b6-a5 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1195_ffc8b6-a5 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1195_ffc8b6-a5 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-none, 0rem );padding-top:0px;padding-bottom:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1195_ffc8b6-a5 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1195_ffc8b6-a5 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1195_ffc8b6-a5 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1195_ffc8b6-a5 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column1195_aa6c36-46 > .kt-inside-inner-col,.kadence-column1195_aa6c36-46 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1195_aa6c36-46 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1195_aa6c36-46 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1195_aa6c36-46 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1195_aa6c36-46 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1195_aa6c36-46{position:relative;}@media all and (max-width: 1024px){.kadence-column1195_aa6c36-46 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1195_aa6c36-46 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}.kadence-column1195_aa6c36-46 {    position: relative;}.kadence-column1195_aa6c36-46 figure{    margin: 0 !important;}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1195_aa6c36-46\"><div class=\"kt-inside-inner-col\"><style>.kb-image1195_06c830-cb .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image1195_06c830-cb size-full\"><img decoding=\"async\" width=\"1920\" height=\"500\" src=\"https:\/\/chinagode.com\/wp-content\/uploads\/2026\/01\/faq-banner.webp\" alt=\"\" class=\"kb-img wp-image-16950\" srcset=\"https:\/\/chinagode.com\/wp-content\/uploads\/2026\/01\/faq-banner.webp 1920w, https:\/\/chinagode.com\/wp-content\/uploads\/2026\/01\/faq-banner-768x200.webp 768w, https:\/\/chinagode.com\/wp-content\/uploads\/2026\/01\/faq-banner-1536x400.webp 1536w, https:\/\/chinagode.com\/wp-content\/uploads\/2026\/01\/faq-banner-18x5.webp 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n\n\n\n<div class=\"archive-common-cont\"><h1>FAQ<\/h1><p class=\"subtitle\">Toutes les r\u00e9ponses \u00e0 vos questions se trouvent ici<\/p><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id1195_c1be0a-09 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1195_c1be0a-09 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1195_c1be0a-09 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1400px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1195_c1be0a-09 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1195_c1be0a-09 > .kt-row-column-wrap{padding-right:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xxs, 0.5rem);grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1195_c1be0a-09 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1195_c1be0a-09 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1195_57b139-09 > .kt-inside-inner-col,.kadence-column1195_57b139-09 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1195_57b139-09 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1195_57b139-09 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1195_57b139-09 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1195_57b139-09 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1195_57b139-09{position:relative;}@media all and (max-width: 1024px){.kadence-column1195_57b139-09 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1195_57b139-09 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1195_57b139-09\"><div class=\"kt-inside-inner-col\"><nav id=\"kadence-breadcrumbs\" aria-label=\"Fil d&#039;Ariane\"  class=\"kadence-breadcrumbs\"><div class=\"kadence-breadcrumb-container\"><span><a href=\"https:\/\/chinagode.com\/fr\/\" title=\"Accueil\" itemprop=\"url\" class=\"kadence-bc-home kadence-bc-home-icon\" ><span><span class=\"kadence-svg-iconset svg-baseline\"><svg aria-hidden=\"true\" class=\"kadence-svg-icon kadence-home-svg\" fill=\"currentColor\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\"><title>Accueil<\/title><path d=\"M9.984 20.016h-4.969v-8.016h-3l9.984-9 9.984 9h-3v8.016h-4.969v-6h-4.031v6z\"><\/path>\n\t\t\t\t<\/svg><\/span><\/span><\/a><\/span> <span class=\"bc-delimiter\">\/<\/span> <span class=\"kadence-bread-current\">FAQ<\/span><\/div><\/nav>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id1195_c9d78e-77 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1195_c9d78e-77 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1195_c9d78e-77 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1400px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-3xl, 6.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1195_c9d78e-77 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1195_c9d78e-77 > .kt-row-column-wrap{padding-right:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-md, 2rem);padding-left:var(--global-kb-spacing-xxs, 0.5rem);grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1195_c9d78e-77 > .kt-row-column-wrap{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xxs, 0.5rem);grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1195_c9d78e-77 alignnone has-theme-palette9-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1195_bebc75-38 > .kt-inside-inner-col,.kadence-column1195_bebc75-38 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1195_bebc75-38 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1195_bebc75-38 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1195_bebc75-38 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1195_bebc75-38 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1195_bebc75-38{position:relative;}@media all and (max-width: 1024px){.kadence-column1195_bebc75-38 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1195_bebc75-38 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1195_bebc75-38\"><div class=\"kt-inside-inner-col\"><style>.kt-accordion-id1195_05d4ee-9a .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:10px;}.kt-accordion-id1195_05d4ee-9a .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;background:#ffffff;padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id1195_05d4ee-9a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:0px solid var(--global-palette1, #3182CE);border-right:0px solid var(--global-palette1, #3182CE);border-bottom:0px solid var(--global-palette1, #3182CE);border-left:0px solid var(--global-palette1, #3182CE);border-top-left-radius:6px;border-top-right-radius:6px;border-bottom-right-radius:6px;border-bottom-left-radius:6px;background:var(--global-palette9, #ffffff);font-size:16px;font-family:Poppins;font-weight:500;color:var(--global-palette2, #2B6CB0);padding-top:14px;padding-right:16px;padding-bottom:14px;padding-left:16px;}.kt-accordion-id1195_05d4ee-9a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id1195_05d4ee-9a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette2, #2B6CB0);}.kt-accordion-id1195_05d4ee-9a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:var(--global-palette2, #2B6CB0);}.kt-accordion-id1195_05d4ee-9a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id1195_05d4ee-9a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette9, #ffffff);}.kt-accordion-id1195_05d4ee-9a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id1195_05d4ee-9a .kt-blocks-accordion-header:focus-visible{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id1195_05d4ee-9a .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id1195_05d4ee-9a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:var(--global-palette1, #3182CE);border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}.kt-accordion-id1195_05d4ee-9a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id1195_05d4ee-9a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette1, #3182CE);}.kt-accordion-id1195_05d4ee-9a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:var(--global-palette1, #3182CE);}@media all and (max-width: 1024px){.kt-accordion-id1195_05d4ee-9a .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id1195_05d4ee-9a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:0px solid var(--global-palette1, #3182CE);border-right:0px solid var(--global-palette1, #3182CE);border-bottom:0px solid var(--global-palette1, #3182CE);border-left:0px solid var(--global-palette1, #3182CE);font-size:14px;}}@media all and (max-width: 1024px){.kt-accordion-id1195_05d4ee-9a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id1195_05d4ee-9a .kt-blocks-accordion-header:focus-visible{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id1195_05d4ee-9a .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id1195_05d4ee-9a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id1195_05d4ee-9a .kt-accordion-inner-wrap{display:block;}.kt-accordion-id1195_05d4ee-9a .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:10px;}.kt-accordion-id1195_05d4ee-9a .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}.kt-accordion-id1195_05d4ee-9a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:0px solid var(--global-palette1, #3182CE);border-right:0px solid var(--global-palette1, #3182CE);border-bottom:0px solid var(--global-palette1, #3182CE);border-left:0px solid var(--global-palette1, #3182CE);}.kt-accordion-id1195_05d4ee-9a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id1195_05d4ee-9a .kt-blocks-accordion-header:focus-visible{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id1195_05d4ee-9a .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id1195_05d4ee-9a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id1195_05d4ee-9a kt-accordion-has-10-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane1195_98881e-b6\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">1. Comment puis-je contacter le service apr\u00e8s-vente de Gode pour obtenir une assistance plus rapide ?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p style=\"font-size:0.9rem\">Veuillez d'abord consulter nos rubriques d'aide. Nous avons r\u00e9pondu ici aux questions les plus fr\u00e9quemment pos\u00e9es.<\/p>\n\n\n\n<p style=\"font-size:0.9rem\">- Si vous avez besoin d'une assistance suppl\u00e9mentaire ou si vous souhaitez d\u00e9poser une plainte, veuillez nous contacter par courrier \u00e9lectronique. Pour que nous puissions r\u00e9pondre \u00e0 votre demande dans les meilleurs d\u00e9lais, veuillez nous fournir toutes les informations n\u00e9cessaires en envoyant un courrier \u00e9lectronique dans le format ci-dessous :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"font-size:0.9rem\">Objet de l'e-mail : Mod\u00e8le d'appareil<\/li>\n\n\n\n<li style=\"font-size:0.9rem\">Contenu : Description du probl\u00e8me et situation actuelle<\/li>\n<\/ul>\n\n\n\n<p style=\"font-size:0.9rem\">- Nous vous r\u00e9pondrons dans les 3 jours ouvrables suivant la r\u00e9ception de votre question.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane1195_bff523-1f\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">2. Puis-je personnaliser le produit avec mon propre logo ou emballage ?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p style=\"font-size:0.9rem\">Oui, nous proposons des services OEM\/ODM. Veuillez confirmer tous les d\u00e9tails de la conception et de la personnalisation avec notre \u00e9quipe de vente avant la production en s\u00e9rie.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane1195_784af8-20\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">3. Existe-t-il une r\u00e9duction pour les commandes group\u00e9es ?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p style=\"font-size:0.9rem\">Oui, les achats de gros volumes peuvent faire l'objet de remises n\u00e9gociables. Veuillez contacter notre \u00e9quipe de vente pour un devis personnalis\u00e9.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane1195_4af14a-96\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">4. O\u00f9 puis-je trouver les fiches techniques et les certifications des produits ?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p style=\"font-size:0.9rem\">Vous pouvez t\u00e9l\u00e9charger les fiches techniques et les certificats \u00e0 partir des pages d\u00e9taill\u00e9es des produits correspondants sur notre site web officiel, ou les demander directement \u00e0 notre \u00e9quipe de vente.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-6 kt-pane1195_6b068e-54\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">5. Quel est le d\u00e9lai de livraison des \u00e9chantillons et des commandes en gros ?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p style=\"font-size:0.9rem\">La production d'\u00e9chantillons prend g\u00e9n\u00e9ralement de 3 \u00e0 5 jours ouvrables. Le d\u00e9lai de livraison pour les commandes en gros varie de 2 \u00e0 8 semaines, en fonction de la quantit\u00e9 command\u00e9e et des sp\u00e9cifications.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-7 kt-pane1195_99097f-63\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">6. Quelles sont vos conditions de paiement ?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p style=\"font-size:0.9rem\">Nous acceptons T\/T, L\/C, Western Union et Trade Assurance. D'autres m\u00e9thodes peuvent \u00eatre discut\u00e9es.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-8 kt-pane1195_8d429c-aa\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">7. Comment exp\u00e9diez-vous les marchandises et combien de temps dure la livraison ?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p style=\"font-size:0.9rem\">Pour les commandes en gros, nous exp\u00e9dions g\u00e9n\u00e9ralement par fret maritime. Pour les \u00e9chantillons, nous recommandons le transport a\u00e9rien (par exemple, DHL, FedEx). Le d\u00e9lai de livraison varie en fonction de la destination et de la m\u00e9thode d'exp\u00e9dition.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-9 kt-pane1195_fcf5cd-bf\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">8. Quelle est votre politique en mati\u00e8re de garantie des produits ?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p style=\"font-size:0.9rem\">Nous offrons une garantie de 3 \u00e0 5 ans, selon le type de produit. Veuillez vous r\u00e9f\u00e9rer \u00e0 la page sp\u00e9cifique du produit ou contacter notre \u00e9quipe d'assistance pour plus de d\u00e9tails.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-10 kt-pane1195_40ced1-50\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">9. Que dois-je faire en cas de probl\u00e8me avec le produit pendant la p\u00e9riode de garantie ?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p style=\"font-size:0.9rem\">Veuillez nous envoyer des photos ou des vid\u00e9os \u00e0 titre de preuve. Notre \u00e9quipe d'assistance technique vous aidera rapidement. Nous disposons de 12 bureaux de service dans le monde entier pour offrir une assistance apr\u00e8s-vente locale en cas de besoin.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ Vous trouverez ici les r\u00e9ponses \u00e0 toutes vos questions<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-1195","page","type-page","status-publish","hentry"],"acf":[],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"godestore","author_link":"https:\/\/chinagode.com\/fr\/author\/godestore\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/chinagode.com\/fr\/wp-json\/wp\/v2\/pages\/1195","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chinagode.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chinagode.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chinagode.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chinagode.com\/fr\/wp-json\/wp\/v2\/comments?post=1195"}],"version-history":[{"count":63,"href":"https:\/\/chinagode.com\/fr\/wp-json\/wp\/v2\/pages\/1195\/revisions"}],"predecessor-version":[{"id":16951,"href":"https:\/\/chinagode.com\/fr\/wp-json\/wp\/v2\/pages\/1195\/revisions\/16951"}],"wp:attachment":[{"href":"https:\/\/chinagode.com\/fr\/wp-json\/wp\/v2\/media?parent=1195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}